Why is our online and/or DVD
Online Manual an excellent solution for your company or school? Because it is effective and more efficient
time and money.
One of the biggest problems most
companies face is with customer inability to install or maintain their
products correctly. This causes customer dissatisfaction and
impatience and costs the company a significant amount in Customer Service
and Support expenses, in addition to printed manuals, training videos and
mailing expenses. Most of which take time, while the customer is left
MULTIMEDIA ONLINE MANUAL
vastly improves your Customer
Service efficiency and thereby also enhances; your company image, by enabling
customers and installers to immediately solve their problems, without
having to wait for costly assistance on the phone with your personnel.
Our online and/or on DVD INTERACTIVE
MULTIMEDIA ONLINE MANUAL saves you money by reducing the
likelihood of product damage and returns, by avoiding installation
and use errors
made by customers or installers.
MULTIMEDIA ONLINE MANUAL any installer or
customer can immediately and easily see and hear exactly what they're
looking for to solve their problem, whereas printed manuals, CDs and DVDs provided to the
end user can often be lost or misplaced.
the past several years publishers of educational and technical manuals have
been moving away from the traditional concept of these publications as
paper-based books. Many companies are now delivering their technical data
via Interactive Electronic Technical Manuals (IETMs) or Interactive
Electronic Technical Publications (IETPs).
Our ONLINE MULTIMEDIA MANUAL can be updated instantly online. Whereas a new printed manual, CD or DVD may need to be updated, produced,
duplicated and mailed out. Adding time, duplication and mailing costs.
Our ONLINE MULTIMEDIA MANUAL can be updated for new
products, much more quickly and for much less and will prove to be an
excellent resource for your company.
MULTIMEDIA ONLINE MANUAL is accessible worldwide, at no cost
INTERACTIVE MULTIMEDIA ONLINE MANUAL also reduces in-house training costs
for your personnel.
The bottom line is: Our
convenient turn-key solutions will
significantly improve customer satisfaction with your company and your
products, while significantly reducing your costs.
When your customers are more satisfied with your
company because it is easier for them to resolve problems and get things
done, you will be ahead of your competition.